Question 1

Why is the audit free?

Accepted Answer

Honestly? We're hoping once you see how we think, you'll want us to run your Google Ads instead of anyone else. No pitch, no pressure - just a genuine look at what's broken and how to fix it. If you take the audit and run it yourself, cool. If you come back to us later, even better. We're playing the long game.

Question 2

What's the catch with "no growth, no fees"?

Accepted Answer

No catch. Too many ecommerce brands have been burned by agencies charging thousands a month regardless of results - we've seen it, and honestly it's embarrassing for the industry.

This is us putting our skin in the game. If we don't generate incremental profit in a given month, you don't pay us that month. Simple. We don't get to hide behind retainers when performance dips. Our money where our mouth is.

Question 3

Why should I trust you over other agencies?

Accepted Answer

You probably shouldn't - yet. That's the whole point of the free audit. We'd rather show you how we think than tell you how good we are. If the audit's garbage, you've lost nothing. If it's good, you'll know we're not just another agency saying the right things.

Question 4

What if I don't want to continue after the audit?

Accepted Answer

Then don't. The audit is yours to keep - a full strategy doc you can execute yourself or hand to someone else. No contracts, no awkward sales calls, no guilt trips. If we're not the right fit, we'd rather you find someone who is.

Question 5

How do I know this will work for my business?

Accepted Answer

Because the audit is built on YOUR numbers - your margins, your unit economics, your account, your data. It's not a template. And if we don't find real opportunities to improve profitability, we'll tell you straight up.

Question 6

What ad spend do you work with?

Accepted Answer

We work best with ecommerce brands spending £5k-£30k/month on Google Ads - that's the sweet spot where our profit-focused approach makes the biggest difference.

That said, if you're just getting started or sitting slightly outside that range, still reach out. If there's a fit, we'll find a way to make it work. If not, we'll point you in the right direction.

Question 7

What kind of results should I realistically expect?

Accepted Answer

Depends on where you're starting from. If your tracking is broken, your feed is a mess, and your account structure makes no sense - fixing those foundations alone can unlock serious gains.

But we're not going to promise you "10x ROAS in 30 days" like some agency that needs to close you this week. Real growth takes time. We'll tell you what's realistic based on YOUR account, YOUR margins, and YOUR data - not some made-up number to get you excited.

What we can promise: you'll know exactly what's working, what's not, and where the opportunities are. No smoke and mirrors.

We're Renovating